Pharmacist - Dispensing Manager

Company Overview

At Akina Pharmacy, the shared purpose that drives us is to enrich the lives of the people in our care through compounded medications. As a people-first organization, we embrace the Entrepreneurial Operating System (EOS) to ensure our success by prioritizing the recruitment and development of exceptional talent.

Joining Akina means stepping into an environment where clear communication, pragmatic decision-making, and accountability are at the forefront. We are committed to empowering our team members and fostering a culture of growth and support. If you are driven by a passion for making a meaningful impact and seek a vibrant, compassionate workplace, we invite you to discover the opportunities awaiting you at Akina Pharmacy. Together, let's build a healthier, happier community.

Position Summary

The Pharmacist - Dispensing Manager plays a pivotal role at Akina Pharmacy by leading and managing a team of dispensing pharmacists and technicians to ensure the accurate and efficient preparation of compounded medications. This position requires a skilled leader who can motivate and develop a high-performing team, foster accountability, and maintain a focus on achieving strict turn-around time metrics and operational excellence.

In this role, you will oversee daily dispensing operations, optimize workflows to ensure accuracy and efficiency, and build a culture of excellence by setting clear expectations and providing ongoing coaching and feedback. As a key leader within the pharmacy, you will also collaborate with cross-functional teams to resolve operational challenges and drive continuous process improvements that enhance quality and customer satisfaction.

At Akina Pharmacy, we value individuals who embody our core values of Excellence Always, Go-Getter’s Unite, Compassion For All, and Called To Serve. If you are passionate about leadership, team development, and operational success, this position offers a unique opportunity to make a meaningful impact on patient care and the overall success of the pharmacy.

You will love it here if you are motivated by Akina’s Core Identity Values:

• Excellence Always 
• Go-Getter’s Unite
• Compassion For All
• Called To Serve

You will have success here if you value clear processes and feel qualified to do the following:

• Lead, Manage, and Build an Accountable Team:
  • Recruit, develop, and retain a team of skilled dispensing pharmacists and technicians. Set clear expectations, provide regular feedback, and foster a culture of accountability to ensure consistent, high-quality performance.
• Motivate and Drive Team Success:
  • Inspire the dispensing team to meet and exceed turn-around time, accuracy, and quality metrics by implementing effective workflows, coaching for continuous improvement, and recognizing achievements.
• Streamline Dispensing Operations and Meet Key Performance Metrics:
  • Oversee daily dispensing operations to ensure seamless execution of workflows while continuously monitoring and adjusting priorities to achieve operational goals and maintain high customer satisfaction.
• Develop and Implement Clear Processes:
  • Define, document, and maintain processes that streamline operations, reduce errors, and ensure adherence to Akina’s quality standards and protocols (core processes followed by all (FBA))
• Train and Empower the Dispensing Team:

• Design and deliver comprehensive training programs for dispensing staff, ensuring competency in procedures, quality control, and safety protocols. Act as a resource for problem-solving and cross-departmental coordination to support the pharmacy’s overall success.

We train our team to help them succeed, and everyone on our team helps with our success. In this role, you’ll be accountable for hitting the following numbers:

• Lead, manage and take accountability for quarterly process improvement projects (3-5 a quarter)
• Develop, maintain and report KPIs for Operations (Pharmacy Operations, Materials Management, Quality and Customer Service) (Up to 20 Metrics, continuously)
• Manage ongoing administrative and operations tasks (5-10 a week)

If you want to come to work, learn, and hit those numbers, you’ll be recognized and rewarded. 

Our company runs on EOS purely. That means as a member of this team, you will have a leader who:

• Gives clear directions and expectations
• Makes sure you have the necessary tools
• Delegates appropriately
• Has effective meetings
• Meets one-on-one with you quarterly or more, if needed
• Rewards and recognizes your performance

Experience and Qualifications

• Pharmacist Licensure: Active and unrestricted pharmacist license (PharmD preferred).
• Leadership and Management Experience: Minimum of 2-3 years of experience managing teams in a pharmacy or healthcare setting, with a proven ability to build and lead high-performing teams.
• Operational Expertise in Pharmacy Dispensing: Strong understanding of pharmacy operations, including workflow optimization, quality control, and turn-around time metrics in a dispensing environment.
• Performance Management Skills: Demonstrated ability to set, monitor, and achieve key performance indicators (KPIs) related to accuracy, efficiency, and customer satisfaction.
• Proven Communication and Collaboration Abilities: Excellent interpersonal and communication skills, with the ability to effectively manage internal and external relationships, resolve conflicts, and align cross-functional teams.
• Process Improvement Mindset: Experience in identifying inefficiencies, implementing process improvements, and driving continuous improvement initiatives to enhance operational outcomes.
• Preferred Experience with Compounding Pharmacies: Familiarity with 503A or 503B compounding pharmacies is a plus but not required.

Benefits & Perks

• Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
• Paid time off (vacation and sick time): Take advantage of generous paid time off to recharge, focus on personal priorities, and maintain a healthy work-life balance.
• Paid Holidays (8 scheduled): Enjoy eight scheduled paid holidays to celebrate and spend quality time with loved ones.
• 401K Dollar-for-Dollar Up to 4%:  Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
• Rewards & Recognition Program: Be celebrated for your hard work and achievements through our dedicated rewards and recognition program.